4. Shipping Policy

At MemoLoop, we process and ship orders carefully so they reach you as quickly as possible.

4.1 Order processing

[Specify your processing time. Example: 'Orders are processed within 1 to 3 business days after payment is confirmed. We do not process or ship orders on weekends or holidays.']

4.2 Shipping methods and times

[Fill in with your actual rates and carriers. Example structure:]

●       Standard shipping: 5–7 business days — [cost, or 'free on orders over $X'].

●       Express shipping: 2–3 business days — [cost].

●       International shipping: [times and costs, if applicable].

4.3 Shipping destinations

[Indicate whether you ship only within the United States or also internationally, and any country restrictions.]

4.4 Additional shipping costs (duties and taxes)

For international orders, the customer is responsible for any customs duties, taxes, or fees applied by the destination country. These charges are not included in the product price or shipping cost.

4.5 Order tracking

Once your order has shipped, you'll receive an email with a tracking number so you can monitor your shipment's status.

4.6 Lost or damaged orders

If your order arrives damaged or hasn't arrived within the estimated timeframe, contact us at viewslove12@use.startmail.com with your order number so we can investigate with the carrier and find a solution.

4.7 Incorrect addresses

It is the customer's responsibility to provide a correct and complete shipping address. We are not responsible for delays or losses caused by incorrect shipping information provided at checkout.